SHIPPING

Shipping rates are based upon weight and number of items ordered, so is subject to change. Please see the checkout page for accurate shipping prices. 

International:

Please note that customs fees, tariffs, VAT taxes, etc. may be levied against international packages. NEWYORKPOSSE has no control over these charges, as they are subject to customs review and practices. Regretfully, we cannot mark outgoing shipments in a way that will attempt to prevent these charges, as doing so is unlawful. 

ORDER PROCESSING

Order processing currently takes between 24 to 48 hours (not including weekends or holidays). 

When your order has been packed, you will receive a ship notification to the email you entered at checkout. If you have not yet received a shipment confirmation email, this means we are still within our processing window, and have yet to pack and ship your order. If it has been more than 2 business days, please check your spam folder before contacting us: sometimes our auto-emails get filtered out.

 REFUNDS

Apart from size exchanges and defective items, all sales are final, and no refunds are given.

See below for size exchange and defect returns.

RETURNS & EXCHANGES

NEWYORKPOSSE honors exchange requests within 7 business days of shipment receipt, and only for fit issues and defective items . Please notify us of these issues within 48 hours of receipt (INFO@NEWYORKPOSSE.com).  Items must be in new and unworn/unwashed condition, with original packaging, to be eligible for return and exchange. 

*Refunds are not available for products after 7 business days.*

Generally speaking, sale items, limited editions, and pre-order items do not qualify for return or refund, due to limited stock. Exchange items are not guaranteed in-stock.

Return Address: 

NEWYORKPOSSE

5277 Buford Hwy,Mailbox #156 

Doraville GA 30340